Privacy Policy

This Privacy Policy describes how Saella Shop (the "Site," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us by email or through our contact page.

Collecting Personal Information

When you visit our Site, we collect specific information about your device, interactions, and details necessary to process your purchases. We also collect information if you contact us for customer support.

Types of Personal Information Collected:

  • Device Information

    • Purpose: To properly load the Site and perform analytics.

    • Collected via: cookies, log files, web beacons, tags, or pixels.

    • Shared with: Shopify.

    • Data: browser version, IP address, time zone, cookie data, pages viewed, search terms, and browsing behavior.

  • Order Information

    • Purpose: To fulfill your order and communicate with you.

    • Collected via: checkout process.

    • Shared with: Shopify.

    • Data: name, billing and shipping address, payment information, email, and phone number.

  • Customer Support

    • Purpose: To assist with inquiries.

    • Collected via: direct contact.

Minors

The Site is not intended for individuals under 15 years of age. We do not knowingly collect data from children. If you are a parent or guardian and believe your child has submitted Personal Information, contact us for removal.

Sharing Personal Information

We share your data with third-party service providers to fulfill orders and offer our services. This includes Shopify (https://www.shopify.com/legal/privacy). We may also disclose information to comply with legal obligations.

Behavioral Advertising

We use Personal Information for targeted advertising. This includes:

  • Google Analytics

  • Shopify Audiences

  • Advertising platforms (e.g., Facebook, Google, Bing)

Opt out options:

Use of Personal Information

We use your information to:

  • Process transactions

  • Fulfill orders

  • Communicate order updates

  • Provide customer service

  • Offer personalized product recommendations

Legal Basis (GDPR)

If you are an EEA resident, we process your information based on:

  • Consent

  • Contractual necessity

  • Legal obligations

  • Legitimate interests (without overriding your rights)

Retention

We retain your information unless you request deletion. For more, see the "Your Rights" section.

Automated Decision-Making

We use limited automated processes (via Shopify) for fraud prevention, which do not significantly impact you.

Your Rights

If you reside in the EEA or California:

  • You can access, correct, port, or delete your Personal Information.

  • Contact us for assistance or appoint an agent to act on your behalf.

Cookies

We use cookies to enhance your experience, including:

  • Functional cookies

  • Analytical cookies (Shopify & Google Analytics)

  • Advertising cookies

Most cookies are persistent and expire within 30 minutes to 2 years. You can manage cookies through your browser settings. More info: https://allaboutcookies.org

Blocking cookies may limit some website features.

Do Not Track

We do not change data practices in response to Do Not Track signals due to industry inconsistency.

Changes to Privacy Policy

We may update this policy to reflect changes in our practices or for legal reasons. Check this page periodically for updates.

Complaints

To file a complaint, contact us using the methods above. If unsatisfied with our response, you may contact your local data protection authority.